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ABC Communications

Billing Policy

Invoices are issued on the 1st of the month or next business day. Billing is done at the start of
the month for the month upcoming.

Payment is due within 30 days of invoice, services may be blocked if payment is not received at
that time.

Interest is payable on overdue amounts at a rate of 2% per month/ 24% per annum on accounts
past 60 days from the initial invoice date.

Using more than your included data plan will result in overuse charges. Currently Wireless
($2.50 per GB DSL $1.00 per GB, Cable – Unlimited). Customer may view their usage on their
plan on our website www.abccommunications.com under My ABC/ Account Usage.

Termination of service requires 15 days’ notice via phone or email.

ABC reserves the right to retrieve ABC owned equipment after termination but is under no
obligation to do so.

Cancelling service before end of contract term will result in a penalty of 50% of the remaining
term.

Pricing may revert to regular posted rates at the end of contract terms.

ABC reserves the right to change monthly rate during contract term if 60 days written notice is
provided. This would only be in extreme cases where underlying services are costing more to
deliver than the monthly rate.

All ABC customer agree to abide by the ABC Communication acceptable use policy.